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Free Standard Ground Shipping may be available on orders over $59,Free Standard Shipping is automatic over $1,000!
When it comes time to make your return, they want you to jump through as few hoops as possible … but there may be a couple. It's still WAY better than waiting in line.
They can only accept returns in their original condition. Sorry, health requirements prohibit them from taking back food, personal hygiene products or clothing that has been worn, soiled or used.
If your item was a Drop Ship or shipped by Truck, please contact Customer Service at 1-800-288-9941 or email@example.com for return instructions. They may have shipped directly from the manufacturer and require special return processing.
If none of this applies to your order, Great – You're almost there! Just take a look at your packing slip for return instructions. If you can't find your packing slip, please provide them with your full name, address, telephone number, order number and/or account number, so they can quickly take care of this for you.
Please ship your return package to S&S by UPS, Federal Express or Insured Parcel Post.